This site is owned by Kundalini Lounge Ltd (hereafter referred to as Kundalini Lounge or The Merchant) and registered in England, Registration No. 09504224, and email address at info@kundalinilounge.com.

Any membership purchase or furnishing of personal details for free limited use of the website www.kundalinilounge.com signifies that the customer has reviewed and has agreed to these Terms and Conditions for use of the site, our posted videos and referrals to 3rd parties, and any information and advice contained therein. The click validating the membership purchase implies full acceptance of these terms and represents the customer’s “digital signature”.

Purpose

These Terms and Conditions set out the rights and obligations for both Kundalini Lounge and its members.

Order Confirmation

All membership purchases will be confirmed by email to the address specified by the customer during the purchase of their chosen package. The Merchant is not responsible for technical confirmation delays.

Proof of Transaction

Information and data held by Kundalini Lounge are collected and maintained in reasonably safe circumstances, and stored as proof of purchase and understanding of our Terms and Conditions. Specific payment information is held by PayPal, the merchant we use to process payments. PayPal is responsible for the data you furnish to conduct purchases and we hold no information procured by PayPal. We will make reasonable efforts to safeguard the data we collect and maintain, but hold no responsibility for this information, except in cases of negligence in accordance with normal business practice.

Our Videos, Blogs and General Information and Advice

Videos

If you are new to exercise or have been diagnosed with a long-term health condition, are pregnant or have any musculoskeletal issues, please consult your medical doctor, GP or other qualified practitioners before using the videos on our site.

These videos are for home use only and membership does not grant permission to duplicate or download from the Kundalini Lounge platform. The use of any material without the written permission of the Kundalini Lounge may be a breach of contract and violation of the copyright of the video productions and teachers featured.

This applies to photos, images and all of the design elements within the videos as well as our website, YouTube channels and other social media.

Blogs, General Information, and Advice

Every effort has been made to ensure the accuracy of information and advice featured within the Kundalini Lounge, our blogs, lifestyle and yoga information, and advice. Kundalini Lounge and our contributors shall not be held liable for the consequences, accidents, or damages resulting from the advice contained within this website, our social media accounts or posts from 3rd party sources. This is in force even in cases where The Merchant was aware of the possibility of such damages. General comments and complaints should be addressed to the Kundalini Lounge at info@kundalinilounge.com.

Validity Period of Offer and Prices

Membership and prices for merchandise are valid at the time of purchase and are subject to change at any time unless agreed through the purchase.

We are not responsible for the cost of any products sold as a result of a recommendation from a contributor to our website, or any other third party. Any issues, faults or returns of items should be arranged through the seller of the goods or services directly. These Terms and Conditions do not apply to products and services which currently or in the future may be available for sale via www.kundalinilounge.com aside from monthly and annual memberships, and which in turn would be covered by the Consumer Protection Act 1987or comparable national legislation.

Video Quality and Issues with Use

We are not responsible for viewing issues resulting from faulty internet connections, low bandwidth or lack of cellular data reception. Our videos are placed online and by agreeing to these Terms and Conditions, you acknowledge that you understand that access to the internet is required to view them.

Issues with the quality of the videos should be addressed in writing to the Kundalini Lounge at info@kundalinilounge.com.

Cancellation of Memberships

You can sign up for a 7-day free trial and cancel any time during your free access. Once your free access expires, subscriptions are non-refundable. You can cancel your subscription at any time and you will not be charged further. You will still have access to the videos until the period you have paid for expires. If you are on a yearly subscription you may cancel at any time but will not be refunded for the remaining period of your subscription.

Use of Trademarked Images and Logos

The unauthorized use of any trademarks, logos or brands present on the site is strictly forbidden. These include but are not limited to Kundalini Lounge and Mariya Gancheva.

Force Majeure

Neither party will be deemed to be in breach of any of its obligations under the agreement as a result of any delay in performing or any failure to perform any such obligations by reason of any cause or event beyond the parties’ control. A force majeure event includes, but is not limited to, any unforeseeable, inevitable, or unstoppable act, event, non-happening, omission or accident beyond the control of either party, despite all reasonable efforts to the contrary. In addition to events usually recognized by the British courts, a force majeure event includes in particular (without limitation) the following: industrial action, natural or manmade disasters, and the impossibility of the use of public or private telecommunications networks.

In such circumstances, the party delayed or unable to perform shall notify the other party within ten business days following the date such events become known.

Unless prevented due to force majeure, both parties will correspond within three months to examine the impact of the event and agree to the conditions under which the contract shall be continued. If the force majeure lasts longer than one month, this agreement may be terminated by the injured party.

Partial Invalidity

These Terms and Conditions remain valid and in force, even if one or more clauses are invalid or declared so under any law, regulation or following the final decision of a competent court.

Non-Waiver

No failure of either party to exercise any power given to it in these Terms and Conditions or to insist upon strict compliance by the other party with its obligations hereunder shall constitute a waiver of either party’s right to demand full compliance with the terms hereof.

Data Protection

All personal data you provide to us will be treated in accordance with the data protection principles outlined in the Data Protection Act 1998, or as amended or updated.

Applicable Law and Competent Jurisdiction

In form and content, these Terms and Conditions shall be governed by and construed in accordance with English law. All orders placed on The Merchant’s site strictly imply acceptance of The Merchant’s Terms and Conditions.

In case of dispute or claim, the customer agrees to seek an amicable solution with The Merchant before proceeding with any legal action. In the event where such a solution cannot be found, any disputes concerning the sale (price, Terms and Conditions, products, etc.) will be subject to the exclusive jurisdiction of the English courts.

Changes to these Terms and Conditions

Any changes to these Terms and Conditions will enter into force after giving written notice to existing members of the Kundalini Lounge, or as clearly identified on our website.

Additional Terms for Digital Services and Subscriptions

The following terms apply in addition to the Terms and Conditions set out above and are specific to Kundalini Lounge’s digital services, online content, and subscription-based access.

Digital Services & License of Use

Kundalini Lounge provides access to digital content, including video streaming, programs, and related materials, via its website, mobile applications, and third-party platforms.

All content is provided under a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only. No ownership rights are transferred to the user.

Subscription & Auto-Renewal

Subscriptions (monthly or annual) automatically renew at the end of each billing cycle unless cancelled prior to the renewal date.

By purchasing a subscription, you authorize Kundalini Lounge and its payment processors to charge the applicable recurring fees.

You are responsible for managing your subscription and cancellation. Failure to cancel before the renewal date will result in automatic renewal and billing for the next period.

Third-Party Platforms & Billing

Kundalini Lounge services may be accessed via third-party platforms (including but not limited to Apple App Store, Google Play, or other OTT providers).

Subscriptions purchased through such platforms are subject to their respective terms, including billing and refunds. Kundalini Lounge is not responsible for payment processing or subscription management handled by third parties.

Content Availability & Updates

Kundalini Lounge does not guarantee the continued availability of any specific class, program, teacher, or feature.

We reserve the right to modify, update, replace, or remove content and services at any time without prior notice.

User Conduct & Account Use

Users agree not to:

Share account login details with others

Reproduce, distribute, or commercially exploit any content

Attempt to bypass platform security or payment systems

Use the platform for unlawful or abusive purposes

We reserve the right to suspend or terminate accounts in breach of these Terms.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Kundalini Lounge shall not be liable for unauthorized access resulting from failure to safeguard login details.

Technical Requirements & Service Availability

Access to the platform requires compatible devices, software, and internet connectivity.

We do not guarantee uninterrupted or error-free access and are not responsible for service interruptions caused by third-party providers, internet failures, or device incompatibility.

Health & Wellness Disclaimer (Additional)

All content is provided for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

Participation in any class or program is voluntary and at your own risk. Results may vary between individuals.

Promotions, Trials & Offers

Free trials and promotional offers may be subject to specific eligibility requirements and limited-time availability.

Kundalini Lounge reserves the right to modify or withdraw promotions at any time without notice.

Data Protection (Updated Compliance)

Personal data is processed in accordance with applicable data protection laws, including the UK GDPR and EU GDPR where applicable.

Please refer to our Privacy Policy for full details.

Limitation of Liability (Digital Services)

To the fullest extent permitted by law, Kundalini Lounge shall not be liable for indirect or consequential losses, including loss of data, revenue, or business opportunities arising from use of the platform.

Indemnification

You agree to indemnify and hold harmless Kundalini Lounge, its directors, instructors, and affiliates from any claims, damages, or expenses arising from your misuse of the platform or breach of these Terms.

Changes to Services

Kundalini Lounge reserves the right to modify, update, or discontinue any aspect of its services, including pricing, content, and features.

Where required by law, reasonable notice will be provided.